Art Technology and Software Job Role CUSTOMER SUPPORT VOICE Experience 1 year Key Qualifications & Skills Requi...

Art Technology and Software | |
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Job Role
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CUSTOMER SUPPORT VOICE
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Experience
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1 year
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Key Qualifications & Skills Required
- Minimum of 1 year of experience with Customer Support Experience in an International Voice Process (no blended profile)
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- Should be quick learner and self-motivated.
- Experience in banking and fintech domain will be an advantage only.
Job Description Voice:
- Provide customer support and resolve customer queries via phone and email.
- Hands on experience in handing in international customers is must.
- Build credibility and trust with the customers by empathizing with their problem in words,
- proactively understanding their needs and responding promptly thereby obtaining high
- quality/ Customer Satisfaction
- Research, Diagnose, troubleshoot and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments
- Experience with Jira, or similar customer support tools
- Responsible to document customer transactions accurately in the appropriate systems, generate various reports as required.
- Coordinate with the co-workers, lead persons and other departments as appropriate.
Note: Due to the current situation you will doing " WORK FROM HOME" until further notice from the organization.

EMAIL: ART-HR@ARTECHSOFT.COM
Cubet Techno Labs Pvt.Ltd | |
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Job Role
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ACCOUNTS EXECUTIVE
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Qualification
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Post-graduation in finance
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Our Requirements :
- Ability to generate various reports - like segment-wise sales performance.
- Ability to work with Project Managers and gather information about a project's budgets and timelines
- Ability to compile and present reports and budgets.
- Ability to create detailed business plans to reach predetermined goals and quotas
- Experience in an IT/Software company
- Experience in Financial forecasting and risk analysis
- Experience in handling Quickbooks will be an added advantage
- Basic management & administrative abilities.
[post_ads_2]Skills Required:
- Analytical skills to measure financial performance.
- Methodical approach and problem-solving skills
- High level of numeracy skills
- Excellent verbal and written communication
- Excellent interpersonal skills
Qualification:
- Post-graduation in finance
- Ample experience in the domain
Notice period: Immediate / 15 days / 1 Month

EMAIL: CAREERS@CUBETTECH.COM
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