Customer Support Analyst, Java Developer Job Opening at Infopark Ernakulam

Java Developer Job description 3+ years of experience in Java, J2EE, Struts, Spring, Hibernate, AJAX, and java script, OOPS. Stron...

Java Developer

Job description

• 3+ years of experience in Java, J2EE, Struts, Spring, Hibernate, AJAX, and java
• script, OOPS.
• Strong hold in design patterns.
• Strong knowledge of SOA and web services.
• Should have strong analytical and problem solving skills.
• Knowledge / exposure in agile methodology.
• Good communication skills.
• Able to work independently.

Core Skills: Java, J2EE, Struts, Spring, Hibernate, AJAX, Javascript, OOPS
Knowledge in extjs, jquery, responsive design concept will be an added advantage
Qualification: B.E/ B.Tech/ MCA or equivalent

Customer Support Analyst[ads-post]

Core Skills Required: 

• 2-5 years international customer support experience, especially US process.
• Good hands on skills with Microsoft Office and Internet Browsers Excellent communication skills, both oral and written, are essential.
• Good analytical skills.

Job Responsibilities: 

• Attend inbound/outbound calls and help the customer by providing answers to their queries. 
• Provide support over phone, Email or Chat Maintain solid customer relationships by handling customer questions and concerns with speed and professionalism Research skills to troubleshoot customer issues Co-ordinate with the tech team on resolving software bugs, issues and enhancements

Desired Qualification: 

• Graduation (preferably B tech) If you are interested kindly send your resume to the below mentioned email.

Interested candidates can forward resume to "rkujur@practicesuite.com" with Subject line