Customer Support Executives

Role : Customer Support Executives
Location : Kochi

Number of Vacancies : 6

Job Description:

@Develop trust relationships with a portfolio of major clients and ensure best after sale services
@Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
@Ensure the correct products and services are delivered to customers in a timely manner
@Serve as the link of communication between key customers and internal teams
@Resolve any issues and problems faced by customers and deal with complaints to maintain trust
@Play an integral part in generating new sales that will turn into long-lasting relationships
@Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Ideal Candidate need to have

@1 -3 years of experience in in Customer Support Area
@ Good English Communication skills.
@ Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels
@Excellent organizational skills or any degree with basic accounts knowledge

Experience : 1-3 years.


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