May 2019

KNOW MORE

We are expecting 5000+ candidates from various locations like Alappuzha, Ernakulam and diverse streams including IT & Engineering, Administration, Management, Hospitality, Marketing, Accounting, Graphic Design, Multimedia & Animation, Software, Hardware & Networking, CAD, Customer Care, Customer Service & Sales, Office Job, Front Office, Data Entry, etc.


The minimum qualification is S.S.L.C, though most of the walk-ins would be graduate and postgraduate students. There would be both experienced and freshers.

As it is completely free and public event from G-TEC GOBS BANK no payment is required at any stage.
We have space for only 50 employers and the stalls would be assigned based on First cum First serve basis. Request you to register at the earliest so that we can assign your prominent counters. The last date to confirm is 10th February 2019 post which we will be unable to make necessary arrangements for you.
Venue: Newman College Thodupuzha 
Thodupuzha, Idukki Dist., Kerala. 
Helpline: 9744221113, 9847663313


Customer Support Executives

Role : Customer Support Executives
Location : Kochi

Number of Vacancies : 6

Job Description:

@Develop trust relationships with a portfolio of major clients and ensure best after sale services
@Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
@Ensure the correct products and services are delivered to customers in a timely manner
@Serve as the link of communication between key customers and internal teams
@Resolve any issues and problems faced by customers and deal with complaints to maintain trust
@Play an integral part in generating new sales that will turn into long-lasting relationships
@Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Ideal Candidate need to have

@1 -3 years of experience in in Customer Support Area
@ Good English Communication skills.
@ Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels
@Excellent organizational skills
@B.com/M.com or any degree with basic accounts knowledge

Experience : 1-3 years.

Email:  jithin@unityliving.com


Customer Service Lead



Who can apply: We are looking for a Customer service Lead who is responsible to support Corporate Sales Team or Business Development teams in servicing accounts. He is often the primary point of contact for clients and ensures client satisfaction with the organization's services.

Roles and Responsibilities

Seek, process and execute client requests and services

Answer queries regarding services, processes and if required direct them to the account manager

Assist clients to use the services and keep them updated about new features launched

Coordinate with internal teams to ensure timely fulfillment of services

Maintain trackers, reports for client interaction, service usage etc

Collect feedback and resolve client complaints


Competencies and Skills Required

Any Degree with a minimum of 3-5 years of experience in customer service

Solid experience in building client relations

Candidates with prior experience in Digital Marketing/ other traditional agencies are preferred

Good communication skills

Good interpersonal skills

Active problem-solving skills

Customer Focus

Ability to handle pressure


MKRdezign

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