Chief Customer Service Officer --- UCO BANK

UCO Bank is a commercial bank and a Government of India Undertaking. The UCO Bank is going to recruit various Banking posts: Probationary Officers, Credit Officers and Clerks through Institute of Banking Personnel Selection (IBPS).

UCO Bank a leading Public Sector Bank, invites applications from Indian citizens for the 
post of Chief Customer Service Officer on contract basis. 

JOB PROFILE: 
CCSO shall be reporting directly to the Executive Director of the Bank and shall be the 
focal point for Internal Grievances Redressal System in terms of Damodaran Committee 
recommendations so that a minimum number of complaints are escalated to Banking 
Ombudsman and minimize exigencies of Awards against the Bank. CCSO will help in 
strengthening customer confidence in the Internal Redressal Mechanism. 

LOCATION: 
The Office of the Chief Customer Service Officer shall be located at Head Office. Further 
Bank may also utilize/depute him anywhere in the country where the Bank has its Offices. 

SELECTION PROCEDURE: 
 
Valid applications will be shortlisted by the committee of specialists/experts and shortlisted 
candidates will be called for interview. Final selection will be on the basis of interview. 
The Bank reserves the right to call only the requisite number of candidates for the 
Interview after preliminary screening/short-listing, with reference to candidates 
qualifications/suitability and experience, etc. 
 
The selection process may vary depending on the response received at the discretion of the 
Bank. 
 
NON-REFUNDABLE APPLICATION FEE & POSTAGE CHARGES: 
 
 Rs. 1000/- (Application Fee Rs.950/- plus Rs. 50/- postage charges) 


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